After reading a Daily Mail Online article about bank transfers going wrong last week, I contact the author. She later called me to say they’d had such a big response to the article that they’d be running a follow up. She wanted to get my views on what banks can do to stop these errors from occurring. My response was a rather boring “um, you tell me, I’d really like to know this too”. But we did have a chat about who these errors affect, which has resulted in this quote in the follow up article.
I’m a scientist!